Please click below for minutes from the PPG in August 2019
Welcome to Dr J White and Partners
Dr White and partners Medical Practice in Irlam Health Centre provides high quality healthcare to patients in Irlam, Cadishead and Rixton. Our staff are all dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice. We have recently been inspected by the Care Quality Commission and have been rated as Outstanding for the quality of services and Care offered.
With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Patient online services
we now offer a service where you can book your appointments and order your medication using the online services. If you wish to use this service you will need to register at the practice by completing the online service form.
Results of Friends and Family Patient Questionnaire and CCG Surveys
Thank you to all those patients you completed the Friends and Family survey. The feedback have been very positive and helpful; we have used the feedback along with the CCG survey results and our own results for our Action Plan for next year. The feedback and the results of the local CCG survey have shown that, although there are areas of improvement needed, overall the Practice is doing very well.
Our action plan for next year is to improve the waiting time in surgery by offering double appointments where appropriate and are asking our patients to follow the One patient One Appointment rule. Promote the online services.
What we (the Surgery) need to do
Cut down waiting times in surgery by offering double appointments, where appropriate.
Promote our late evening wed surgery more effectively, to highlight that we are open late until 8.30pm every Wednesday with Doctors and nurse appointments
Promote the new Online Services which will enable patients to book appointments and order your repeat prescriptions online and view your prescription history. This is a new service and patients can register for this service in person at Reception. (you will need photo id to register for this service)
What you (the patient) need to do
One patient, one appointment – Please do not bring more than one family member to any appointment booked, please ensure that everyone who needs to be seen has a separate appointment time.
Please let the receptionist know when you book an appointment that you require a double appointment if you wish to discuss more than one problem.
This will cut down waiting times and allow your Doctor to give you their full attention during your consultation.
Register for Online Services which will enable patients to book appointments and order your repeat prescriptions online and view your prescription history. This is a new service and patients can register for this service in person at Reception. (you will need phot id to register for this service)
Please continue to complete the form that are available in survery or complete the survey online via our practice website
Get Well, Keep Well
Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.